Privacy Policy

Privacy Policy & Personal Data

The website aurora-naturalproducts.com is an online store selling products via the Internet, created and operated by the company under the name Aurora Natural Products SOLE PROPRIETORSHIP I.K.E. , που εδρεύει στην Αθήνα, Καραθεοδωρή 40, 11525, Νέο Ψυχικό, με Α.Φ.Μ. 802041907, Δ.Ο.Υ. ΙΖ ΑΘΗΝΩΝ και ΓΕΜΗ 168739801000.

The online store auroranaturalproducts.com ensures the protection of its users' personal data, complying with current legislation (Regulation (EU) 2016/679, more widely known by the acronym GDPR).

When you visit the aurora-naturalproducts.com online store to order products, and in order to ensure that we can contact you, you may be asked to provide certain information about yourself (name, email address, etc.). Any personal data you provide anywhere on the website is intended solely to ensure the operation of the respective service and may not be used by any third party without complying with the provisions of Law 2472/97 on the protection of personal data, as applicable at any given time.

aurora-naturalproducts.com may use cookies as part of the facilitation and operation of services through its website. Cookies are small text files that are sent to and stored on the user's computer, allowing websites such as auroranaturalproducts.com to operate smoothly and without technical glitches, to collect multiple user preferences, to recognize frequent users, to facilitate their access to it, and to collect data for improving the content of the website. Cookies do not cause damage to users' computers or to the files stored on them.

Terms of Use

The operation of the store is governed by the use of the applicable Code of Conduct

Online resolution of consumer disputes through the Alternative Dispute Resolution process

According to Directive 2013/11/EC, which was transposed into Greek law by Joint Ministerial Decision 70330/2015, the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADR) procedure is now provided for throughout the European Union. If the customer is a consumer (i.e., a natural person acting outside their professional capacity) and has any problem with a purchase made on our Website, they can initiate the ADR procedure through the single EU-wide platform for online dispute resolution (ODR platform) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage»

Personal Data

Personal data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and European legislation for certain sectors, the applicable Greek legislation on the protection of personal data, as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPCH).

Η εταιρεία δύναται, κατόπιν συγκατάθεσης του χρήστη ή/και στο πλαίσιο της συναλλακτικής σχέσης που αναπτύσσεται με αυτόν, να χρησιμοποιεί τα στοιχεία επικοινωνίας που παρέχονται (όπως ενδεικτικά email και αριθμό κινητού τηλεφώνου) για την αποστολή ενημερωτικού και προωθητικού περιεχομένου σχετικά με ενημερώσεις (νέα προϊόντα, προσφορές και εκπτώσεις, ενημερωτικά newsletters, διαφημιστικές καμπάνιες, προσωποποιημένες προτάσεις, υπενθυμίσεις αγορών ή εγκαταλελειμμένου καλαθιού μέσω Newsletter, SMS, Viber ή άλλων ηλεκτρονικών μέσων επικοινωνίας)

Ο χρήστης έχει τη δυνατότητα να ανακαλέσει οποτεδήποτε τη συγκατάθεσή του και να διαγραφεί από τις ανωτέρω επικοινωνίες, μέσω του σχετικού συνδέσμου διαγραφής (unsubscribe) που περιλαμβάνεται στα newsletters ή επικοινωνώντας με την εταιρεία στα στοιχεία επικοινωνίας που αναγράφονται στον παρόντα ιστότοπο.

Η εταιρεία λαμβάνει όλα τα απαραίτητα τεχνικά και οργανωτικά μέτρα για την ασφαλή επεξεργασία και προστασία των προσωπικών δεδομένων των χρηστών.

Security – SSL

Aurora Natural Products Sole Proprietorship recognizes the importance of the security of your Personal Data and your electronic transactions and takes all necessary measures, using the most modern and advanced methods, to ensure your maximum security. All information related to your personal details and transactions is secure and confidential. To ensure secure and confidential data transfer, we use SSL-4096 bit encryption protocol.

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